customer service

	Industry Leaders in Customer Service
	In 1946, Melfred Borzall's Directional Depot introduced the innovative concept of customer-driven service to the Trenchless market. We're committed to helping the directional drillers remain productive and profitable. Despite rising manufacturing costs, we've increased our inventory and offer high quality tooling at some of the lowest prices available in the industry. Get the best of both worlds with Melfred Borzall's quality products and expert customer service. Our knowledgeable sales staff will answer your questions and get you the right tools for the job. We also offer our quality products through dealers in the United States and many international countries, giving you access to local inventories and expertise in trenchless technology. Ordering couldn't be easier. Order by phone, 800-833-1252 or fax, 805-614-9548. We accept Visa, Mastercard and American Express, as well as open accounts on approved credit. Same Day Shipping
	Our strategic partnerships with air freight and ground transportation companies make sure the products you order arrive when you need them and at the lowest cost possible. All orders for stock items ship the same day. You can have your order in hand by the next morning!
	100% Satisfaction Guarantee
	We offer the best money-back guarantee in the industry. If for any reason you're not satisfied with your purhase, we work with you until you are. Otherwise, a full refund is issued on all merchandise returned within 30 days of delivery. We're able to offer this extraordinary guarantee because we go to great lengths to supply our customers with the highest quality products available.